Privacy and Personal Data Processing
The protection of personal data is of utmost importance to Aquarapid.com because it ensures maximum transparency and clarity of the company towards
of its customers. In the processing, storage, and protection of the user's personal data, we strictly adhere to the current legal provisions.
Who is the data controller?
The data controller under applicable data protection law is:
IGA COMPANY S.a.s di Stefano Geminiani & C
Via Locatelli 104
20853 Biassono (MB)
available through the following contact details:
- Phone: +39.039.2497344
- [email protected]
You can obtain information about the data stored with us at any time and free of charge, and exercise the right to correction, blocking, or deletion of data by contacting us via email or phone at the contact details provided above.
When and how is personal data collected?
By creating an account and completing orders
To complete purchases on Aquarapid.com, it is necessary to create a user account. For each customer who registers, we create a direct access protected by password to their personal data stored with us. The user account will allow quick access to order history, manage multiple delivery addresses, and modify billing information. The mandatory data for creating an account are: gender, first name, last name, email address, password, consent to data protection provisions, and subscription to the newsletter. The indication of the shipping and billing address is only required at the time of ordering. Only in this case will we need the correct data of first name, last name, and address, as well as the email address to confirm the receipt of orders and shipping.
How is personal data used?
Processing of Personal Data
We collect, store, and process user data for the complete execution of the purchase, including subsequent warranty procedures and for marketing purposes. Customer personal data is transmitted to third parties only as permitted by law, including billing, for purposes strictly related and instrumental to logistical activities (shipping and returns of orders) and current tax obligations. In the context of order fulfillment, the service providers we engage (e.g., carriers, logistics companies, banks) receive the necessary data to carry out the order and the task. The service providers we engage may use the data solely for the purpose of fulfilling their work. The data will not be processed by other external companies, nor transferred to third parties, for any reason.
Newsletter
Subscription to the mailing list can occur at any time during account creation by checking the box related to news and the consent for the processing of personal data. Subscription is complete after the confirmation request via email (OPT-IN). Only after obtaining the customer's consent will we use the data provided during the order for sending marketing communications and news about products, services, events, updates, and other Aquarapid promotions via newsletter. This consent can be revoked at any time. To unsubscribe from the mailing list, simply click the “UNSUBSCRIBE” link present in all our newsletters, or send a written communication to the contact details.
Banner Advertising and Retargeting
We use the data collected during the user's visit to the site to also show so-called banner advertising, that is, advertisements placed on third-party sites. In general, this is done through the use of so-called cookies or pixels with the aim of making our advertising proposal more interesting and useful. In the context of banner advertising, products already examined by the user on our pages or similar products of their interest will mainly be shown, the so-called retargeting. The display of advertising media on our partners' pages occurs based on cookie technology and the analysis of previous usage behavior. This form of advertising is done in a completely pseudonymized manner. If you use our pages, cookies are placed, and with them, usage data is detected, stored, and used, which will also be stored beyond the end of the session with the browser to be recalled during the next visit to our site.
Retention period
All personal information provided by the customer during the purchase process will be stored in our databases until a deletion request is made. We instead retain data for tax purposes for the time required by law. If there are no legal requirements, the retention of this data will be consistent with the purposes of data collection and with the consents provided.
Data saved in Cookies and pixels
Aquarapid.com collects and records information from the user's browser when using our Sites, which may also include personal data. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include among others: the IP address and unique cookie identifier. Acceptance of cookies is not a prerequisite for browsing our pages. However, our site and services have limited functionality if we are not allowed to place cookies.
The cookies used by Aquarapid.com allow you to:
- store entered preferences;
- avoid re-entering the same information multiple times during your visit;
- analyze the use of services and content provided by Aquarapid.com to optimize the browsing experience and the services offered.
Data saved in the server log file
With each access to the web pages of Aquarapid.com, usage data is transmitted by the respective internet browser and stored in log files, the so-called web server log files. The series of data stored in this procedure contain: date and time of the request, name of the requested site, IP address, referrer URL (the originating URL, the site through which the customer arrives at the site in question), the amount of data transmitted, and information about the products and the version of the browser used. We process log file data to improve navigation, to identify and remove errors more quickly, and to manage server capacities, as well as to repel attacks on our e-commerce.
Data sent to Google Analytics
This website uses Google Analytics, a web analytics service offered by Google Inc. Google Analytics employs methods that allow for an analysis of the website's usage by the user. The information created about the website usage is transferred to a Google server located in the USA and stored there. In the case of IP anonymization being activated on this website in EU member states and other states that are signatories to the European Economic Area agreement, the user's IP address is shortened before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA. The anonymized IP address transmitted by the browser to Google Analytics is not matched with other Google data. It is possible to prevent the detection and transmission of data created by cookies and related to the use of the website (including the IP address) to Google, as well as their dissemination via Google, by downloading and installing the browser plugin available at cliccando qui. Alternatively, you can click on this link to prevent detection via Google Analytics on this website. Doing so will install an opt-out cookie.
